PRIVACY POLICY

This privacy notice for startup team Tolkee ("Company", "we", "us" or "our") describes how and why we may collect, store, use, and/or share user-provided information when you use the Company's services ("Services"). While using the Company's services ("Services"), for example, when you:

Visit our website at https://tolkee.com, which links to this privacy notice.

Interact with us in other appropriate ways, including any sales, marketing or events.

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or problems, please contact us at info@tolkee.com


OVERVIEW OF HIGHLIGHTS

This summary summarizes the key points from our privacy notice, but you can find out more information on any of these topics by clicking the link after each key point or using our table of contents below to find the section you are looking for.

What personal data do we process? When you visit, use, or navigate through our services, we may process personal data based on how you interact with the startup team Tolkee and the services, what decisions you make, and what products and features you use. Learn more about the personal data you provide to us.

Do we handle any sensitive personal information? We may process sensitive personal information when necessary, with your consent or as otherwise permitted by applicable law. Learn more about the sensitive information we process

Do we receive any information from third parties? We do not receive any information from third parties.

How do we process your information?

We process your information to provide, improve and administer our Services, to communicate with you, to provide security and prevent fraud, and to comply with the law. We may also process your information for other purposes with your consent. We only process your information when we have a valid legal reason to do so. Find out more about how we process your information.

In what situations and with what situations do we share personal information?

We may share information in certain situations and with specific third parties. Learn more about when and to whom we share your personal information.

How do we keep your information secure?

We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cyber criminals or other unauthorized third parties will not be able to bypass our security and improperly collect, access, steal or modify your information. Learn more about how we keep your information secure.

What are your rights?

Depending on where you are geographically located, applicable privacy law may mean that you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights?

The easiest way to exercise your rights is to visit https://tolkee.com/privacy-policy/ , or by contacting us. We will consider any request and take action in accordance with applicable data protection laws.

Want to learn more about what the startup team Tolkee does with any information we collect?

Read the privacy notice in its entirety.


OVERVIEW

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE PROCESS YOUR INFORMATION?
  3. WHAT LEGAL BASIS DO WE HAVE FOR PROCESSING YOUR PERSONAL INFORMATION?
  4. WHEN AND TO WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  5. WHAT IS OUR POSITION ON THIRD PARTY WEBSITES?
  6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES
  7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
  8. IS YOUR INFORMATION SHARED INTERNATIONALLY?
  9. HOW LONG DO WE KEEP YOUR INFORMATION?
  10. HOW DO WE KEEP YOUR INFORMATION SECURE?
  11. DO WE COLLECT INFORMATION ON MINORS?
  12. WHAT ARE YOUR PRIVACY RIGHTS?
  13. CONTROLS FOR UNTRACEABLE FUNCTIONS
  14. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  15. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  16. ARE WE MAKING UPDATES TO THIS NOTICE?
  17. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
  18. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us.

In short: We collect the personal information you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express interest in receiving information about us or our products and Services, when you participate in activities related to the Services, or otherwise when you contact us.

In short: we collect personal information that you voluntarily provide to us when you register on the Services, express interest in receiving information about us or our products and Services, when you participate in activities related to the Services, or otherwise when you contact us.

Personal Information provided by you.

The Personal Information we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect may include the following:

  • names
  • phone numbers
  • mailing addresses
  • job titles
  • user names
  • passwords
  • contact preferences
  • contact or authentication information
  • payment addresses

Confidential Information. Where necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of confidential information:

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument.

Social Media Login Data. We may provide you with the opportunity to register with us using your existing social media account details, such as your Facebook, Twitter or other social media account. If you choose to register in this manner, we will collect the information described in the section entitled "HOW DO WE TREAT YOUR SOCIAL INPUTS?" below.

All personal information you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Automatically Collected Information

In brief: certain information, such as your Internet Protocol (IP) address and/or browser and device characteristics, is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate through the Services. This information does not reveal your specific identity (such as your name or contact information), but may include device and usage information such as your IP address, browser and device characteristics, operating system, language settings, outgoing URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily necessary for the security and operation of our Services, as well as for our internal analytics and reporting.

Like many companies, we also collect information through cookies and similar technologies. You can learn more about this in our Cookie Usage Notice: https://tolkee.com/cookiepolicy .

The information we collect includes:

Log and Usage Data. Log and Usage Data is service-related, diagnostic, usage and performance information that our servers automatically collect when you access or use our Services and that we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings, as well as information about your activity on the Services (e.g., date/time stamps related to your usage, pages and files viewed, searches and other actions you take, such as what features you use), device event information (e.g., system activity, error reports (sometimes called "crash dumps") and hardware settings).

Device Data. We collect device data, such as information about your computer, phone, tablet or other device that you use to access the Services. Depending on the device you use, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, internet and/or mobile carrier, operating system, and system configuration information.

Location Data. We collect location data, such as information about the location of your device, which may or may not be accurate. The amount of information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You may prevent us from collecting this information by either denying access to the information or by disabling the "Location" setting on your device. However, if you choose to opt-out, you may not be able to use certain aspects of the Services.


2. HOW DO WE HANDLE YOUR INFORMATION?

In brief: we process your information to provide, improve and administer our Services, to communicate with you, to provide security and prevent fraud, and to comply with the law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication, and to otherwise manage user accounts. We may process your information to enable you to create and log in to your account, and to maintain your account.

To provide and facilitate the provision of services to the user. We may process your information in order to provide you with the service you have requested.

Respond to user queries/offer support to users. We may process your information to respond to your inquiries and resolve any potential problems you may have with the service you have requested.

To send you administrative information. We may process your information to send you information about our products and services, changes to our terms and policies, and other similar information.

Managing your orders. We may process your information to fulfill and manage your orders, payments, refunds, and exchanges made through the Services.

To enable communication between users. We may process your information if you choose to use any of our offerings that allow you to communicate with another user.

To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.

To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes if it is consistent with your marketing preferences. You may opt-out of our marketing mailings at any time. For more information, please see. "WHAT ARE YOUR RIGHTS TO CONFIDENTIALITY?" below).

To provide you with targeted advertising. We may process your information to develop and display personalized content and advertising tailored to your interests, location and more. For more information, please see our Cookie Notice: https://tolkee.com/cookiepolicy.

To protect our Services. We may process your information as part of our efforts to keep our Services secure, including monitoring and fraud prevention.

To identify usage trends. We may process information about how you use our Services to better understand how they are being used so that we can improve them.

To determine the effectiveness of our marketing and marketing efforts.

To determine the effectiveness of our marketing and advertising campaigns. We may process your information to better understand how to run marketing and advertising campaigns that are most relevant to you.

We may process your information to better understand how to run marketing and advertising campaigns that are most relevant to you.

To preserve or protect a person's vital interests. We may process your information when it is necessary to preserve or protect a person's vital interests, such as to prevent harm.


3. WHAT LEGAL GROUNDS DO WE RELY ON TO PROCESS YOUR INFORMATION?

In brief: we only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., lawful basis) to do so in accordance with applicable law, such as with your consent, to comply with the law, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or the UK, this section applies to you.

The General Data Protection Regulation (GDPR) and the UK GDPR require us to explain the valid legal basis we rely on for processing your personal information. Therefore, we may rely on the following legal bases for processing your personal information:

Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Read more about withdrawing your consent.

Performance of contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services, or at your request prior to entering into a contract with you.

Legitimate Interests. We may process your information when we believe it is reasonably necessary to fulfill our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described above to:

Send users information about special offers and discounts on our products and services.

Develop and display personalized and relevant promotional content for our users.

Analyze how our Services are being used so that we can improve them to attract and retain users

Support our marketing efforts.

Diagnose problems and/or prevent fraudulent activity.

Understand how our users use our products and services so that we can improve the user experience.

Legal Obligations. We may process your information if we believe it is necessary to comply with our legal obligations, such as cooperating with law enforcement or regulatory authorities, exercising or defending our legal rights, or disclosing your information as evidence in a legal proceeding in which we are involved.

Vital Interests. We may process your information when we believe it is necessary to do so to protect your vital interests or the vital interests of a third party, such as in situations involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you.

We may process your information if you have specifically authorized us (i.e., express consent) to use your personal information for a specific purpose or in situations where your authorization can be inferred (i.e., implied consent). You may withdraw your consent at any time.

In certain exceptional circumstances under applicable law, we may be permitted to process your information without your consent, including, for example:

Where the collection is clearly in the best interests of the individual and consent cannot be obtained in a timely manner.

For investigations and fraud detection and prevention.

For business transactions under certain conditions

If it is contained in testimony and collection is necessary for the evaluation, handling or settlement of an insured event.

To identify the injured, ill or deceased and to contact next of kin.

If we have reasonable grounds to believe that an individual has been, is, or is likely to be a victim of financial abuse

If it is reasonably foreseeable that collection and use with consent would jeopardize the availability or accuracy of the information, and the collection is reasonable for purposes related to an investigation of a breach of agreement or a violation of Canadian or provincial laws.

If the disclosure is required to comply with a subpoena, warrant, court order, or court rules relating to the production of records.

If it was produced by an individual in the course of his or her employment, business or profession, and the collection is consistent with the purposes for which the information was produced.

If the collection is solely for journalistic, artistic or literary purposes.

If the information is in the public domain and provided for by regulations.


4. WHEN AND TO WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In brief: we may share information in certain situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with or during negotiations of any merger, sale of company assets, financing or acquisition of all, or a portion of our business to another company.

Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under our common control.

Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.

Other Users. When you share personal information (such as by posting comments, materials or other content on the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly available outside of the Services indefinitely. If you interact with other users of our Services and register for our Services through a social networking site (such as Facebook), your social networking contacts will see your name, profile picture, and descriptions of your activities. Similarly, other users will be able to view your activity descriptions, interact with you on our Services, and view your profile.


5. WHAT IS OUR POSITION ON THIRD-PARTY WEBSITES?

In brief: we are not responsible for the security of any information you share with third parties that we may link to or that advertise our Services but are not affiliated with our Services.

The Services may link to third-party websites, online services or mobile applications and/or contain third-party advertisements that are not affiliated with us and may link to other websites, services or applications. Accordingly, we make no warranty with respect to any such third parties and shall not be liable for any loss or damage caused by the use of such third party websites, services or applications. The inclusion of a link to a third-party website, service or application does not constitute an endorsement by us. We cannot guarantee the security and privacy of the data you provide to third parties. Any data collected by third parties is not covered by this privacy notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Services. You should familiarize yourself with the policies of such third parties and contact them directly to answer your questions.


6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In brief: we may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (e.g., web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can opt-out of certain cookies is set forth in our Cookie Notice: https://tolkee.com/cookiepolicy.


7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In brief: if you choose to register for or log in to our Services using a social media account, we may have access to certain information about you.

Our Services offer you the option to register and log in using your third-party social media account information (such as your Facebook or Twitter logins). If you choose to do so, we will receive certain information about you from your social media provider. The profile information we receive may vary depending on the applicable social media provider, but will often include your name, email address, friend list and profile picture, and other information that you choose to make publicly available on such social media platform.

We will only use the information we collect for the purposes described in this privacy notice or otherwise explained to you in the applicable Services. Please note that we do not control and are not responsible for other uses of your personal information by your third party social media provider. We encourage you to read their privacy notice to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and applications.


8. IS YOUR INFORMATION SHARED INTERNATIONALLY?

In brief: we may transfer, store and process your information in countries other than your country.

Our servers are located in Germany. If you access our Services from outside of Germany, please be aware that your information may be transferred, stored and processed by us at our facilities and by those third parties to whom we may transfer your personal information (see "WHEN AND TO WHOM WE SHARE YOUR PERSONAL INFORMATION?" above), in Germany, to the United States, and other countries.

If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), these countries do not necessarily have data protection or other similar laws as comprehensive as those in your country. Nevertheless, we will take all necessary steps to protect your personal information in accordance with this privacy notice and applicable law.


9. HOW LONG DO WE KEEP YOUR INFORMATION?

In short: We will retain your information for as long as necessary to fulfill the purposes set forth in this privacy notice, unless otherwise required by law.

We will retain your personal information only for as long as necessary to fulfill the purposes set forth in this privacy notice, unless a longer retention period is required or permitted by law (e.g., tax, accounting or other legal requirements). No purpose in this notice requires us to retain your personal information longer than the period of time that users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information or, if that is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until such time as deletion is possible.


10. HOW DO WE KEEP YOUR INFORMATION SECURE?

In brief: we are committed to protecting your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our security measures and efforts to protect your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cyber criminals or other unauthorized third parties will not be able to bypass our security system and improperly collect, access, steal or modify your information. Although we make every effort to protect your personal information, the transfer of personal information to and from our Services is at your own risk. You should only access the Services in a secure environment.


11. DO WE COLLECT INFORMATION ON MINORS?

In a nutshell: we do not knowingly collect data or sell to children under 18.

We do not knowingly solicit data from children under the age of 18. By using the Services, you certify that you are at least 18 years of age or that you are the parent or guardian of such minor and consent to the use of the Services by such minor dependent. If we learn that personal information has been collected from users under the age of 18, we will deactivate the account and take reasonable steps to promptly delete such data from our records. If you become aware of any data that we may have collected from children under the age of 18, please contact us at info@tolkee.com.


12. WHAT ARE YOUR PRIVACY RIGHTS?

Summarizing: In some regions, such as the European Economic Area (EEA), the United Kingdom (UK) and Canada, you have rights that give you greater access to and control over your personal information. You can view, change or terminate your account at any time.

In some regions (e.g. EEA, UK and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access to and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You may make such a request by contacting us at the contact information provided in the "HOW CAN YOU CONTACT US ON THIS NOTICE?" section below.

We will consider any request and take action in accordance with applicable data protection laws.

If you are in the EEA or the UK and believe that we are unlawfully processing your personal information, you also have the right to lodge a complaint with your Member State's data protection authority or the UK data protection authority.

If you are located in Switzerland, you can contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: where we rely on your consent to process your personal information, which may be express and/or implied consent depending on applicable law, you have the right to withdraw your consent at any time. You may withdraw your consent at any time by contacting us using the contact information provided in the "HOW CAN YOU CONTACT US ON THIS NOTICE?" section below or update your preferences.

Please note, however, that this will not affect the lawfulness of processing before it is withdrawn, and where applicable law allows, whether it will affect processing of your personal information lawfully for processing other than consent.

Unsubscribing from marketing and promotional communications: you may unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails we send or by contacting us at the details set out in the "HOW CAN YOU CONTACT US ON THIS NOTICE?" below. You will then be removed from our marketing lists. However, we may still contact you, for example, to send you service-related communications that are necessary to administer and use your account, to respond to service requests, or for other non-marketing purposes.

Account Information

If at any time you want to view or change information in your account or terminate your account, you can:

Log in to your account settings and update your user account.

Contact us using the contact information provided.

Upon your request to delete your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist in any investigations, enforce our legal terms, and/or comply with applicable legal requirements.

Cookies and similar technologies. Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to delete cookies and reject cookies. If you choose to delete cookies or reject cookies, certain features or services on our Services may be affected. You may also opt out of interest-based advertising from advertisers on our Services. For more information, please see our Cookie Notice: https://tolkee.com/cookiepolicy.

If you have any questions or comments about your privacy rights, you can email us at info@tolkee.com.


13. CONTROL FOR UNTRACEABLE FUNCTIONS

Most web browsers, as well as some mobile operating systems and mobile applications, include a "Do Not Track" ("DNT") feature or setting that you can activate to signal that you prefer privacy so that data about your online activities is not tracked or collected. At this stage there is no single technology standard for recognizing and implementing DNT signals has been completed. Thus, we do not currently respond to browser DNT signals or any other mechanism that automatically reports your decision not to be tracked online. If an online tracking standard is adopted that we must follow in the future, we will notify you of this practice in a revised version of this privacy notice.


14. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Summary: Yes, if you are a California resident, you are granted certain rights with respect to access to your personal information.

California Civil Code Section 1798.83, also known as the "Shine the Light" law allows our users who are California residents to request and receive from us, once a year and free of charge, information about categories of personal information (if any) that we have disclosed to third parties for direct marketing purposes, as well as the names and addresses of all third parties with whom we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, send us your request in writing using the contact information below.

If you are under 18 years of age, a California resident, and have a registered account on the Services, you have the right to request the deletion of objectionable data that you publicly post on the Services. To request deletion of such data, contact us using the contact information below and provide the email address associated with your account and a statement that you are a California resident. We will take care to ensure that the data is not displayed publicly on the Services, but please note that data may not be completely or totally deleted from all of our systems (e.g., backups, etc.).

CCPA Privacy Notice.

The California Code of Regulations defines 'resident' as:

(1) every person who is in the State of California for other than a temporary or transient purpose, and

(2) each individual resident of the State of California who is outside the State of California for a temporary or transient purpose.

All other individuals are defined as 'nonresidents.'

If this definition of "resident" applies to you, we must honor certain rights and responsibilities with respect to your personal information.

What categories of personal information do we collect?

In the past twelve (12) months, we have collected the following categories of personal information:

Category Examples Collected.

A. Identifiers.

Contact information such as real name, alias, mailing address, contact phone or cell phone number, unique personal identifier, online identifier, internet protocol address, email address, and account name.

YES

Name, contact information, education, employment, employment history and financial information.

YES

C. Protected classification characteristics under California or federal law.

Sex and date of birth.

YES.

D. Commercial Information

Transaction information, purchase history, financial data, and payment information

YES.

Е. Biometric Information

Fingerprints and voice prints

NO.

F. Internet or other similar online activity

Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements.

YES.

G. Geolocation Data

Device Location.

YES.

H. Sound, electronic, visual, thermal, olfactory or similar information.

Images and audio, video or call recordings created in connection with our business activities.

YES.

I. Professional or employment-related information

Business contact information to provide our Services to you on a business level or job title, work experience and professional qualifications if you are applying for employment with us.

YES

J. Education Information.

Student Records and Background Information

NO.

K. Inferences drawn from other personal information

Inferences drawn from any collected personal information listed above to create a profile or summary, such as an individual's preferences and characteristics.

YES

L. Confidential Personal Information NO.

We will use and store personal information collected as necessary to provide the Services or for:

Category A - As long as the user has an account with us

Category B - As long as the user has an account with us

Category C - As long as the user has an account with us

Category D - As long as the user has an account with us

Category F - As long as the user has an account with us

Category D - As long as the user has an account with us

Category H - As long as the user has an account with us

Category I - As long as the user has an account with us

Category K - As long as the user has an account with us

We may also collect other personal information outside of these categories when you interact with us in person, online, by phone, or by mail in context:

Getting help through our customer support channels;

Participating in customer surveys or contests; and

Facilitating the provision of our Services and responding to your inquiries.

How do we use and share your personal information?

Additional information about our data collection and sharing practices can be found in this privacy notice. and our Cookie Notice: https://talkpal.ai/cookiepolicy.

You may contact us by email at info@tolkee.com , or by referring to the contact information at the bottom of this document.

If you use an authorized agent to exercise your right to opt-out, we may deny the request unless the authorized agent provides evidence that they were validly authorized to act on your behalf.

Will your information be shared with anyone else?

We may disclose your personal information to our service providers pursuant to a written contract between us and each service provider. Each service provider is a commercial organization that processes information on our behalf, following the same strict privacy obligations required by the CCPA law.

We may use your personal information for our own business purposes, such as internal research for technology development and demonstration. This is not considered a "sale" of your personal information.

The Company has not disclosed, sold or shared any personal information with third parties for business or commercial purposes during the preceding twelve (12) months. The Company will not sell or share personal information belonging to website visitors, users or other consumers in the future.

Your Rights Regarding Your Personal Information.

Right to request deletion of data - Deletion Request

You may request deletion of your personal information. If you ask us to delete your personal information, we will honor your request and delete your personal information subject to certain exceptions provided by law, such as (but not limited to) another consumer's exercise of his or her right to free speech, our compliance requirements arising from a legal obligation, or any processing that may be necessary to protect against unlawful activity.

Right to Know - Request for Information

Depending on the circumstances, you have the right to know:

  • whether we collect and use your personal information;
  • the categories of personal information we collect;
  • the purposes for which the personal information collected is used;
  • whether we sell or share personal information with third parties;
  • categories of personal information we have sold, transferred or disclosed for business purposes;
  • categories of third parties to whom personal information has been sold, transferred or disclosed for business purposes;
  • the business or commercial purpose for collecting, selling, or sharing personal information;
  • and the specific pieces of personal information we have collected about you.

Under applicable law, we are not required to provide or delete consumer information that has been anonymized in response to a consumer's request, or to re-identify individual data to verify a consumer's request.

The right not to discriminate in order to exercise a consumer's privacy rights.

We will not discriminate against you if you exercise your privacy rights.

The right to restrict the use and disclosure of confidential personal information.

We do not process consumers' sensitive personal information.

Verification Process

Upon receipt of your request, we will need to verify your identity to determine that you are the same person about whom we have information in our system. These verification efforts require that we ask you to provide information so that we can match it with information you have previously provided to us. For example, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with information we already have on file, or we may contact you through a method of contact (such as a phone number or e-mail address) that you have previously provided to us. We may also use other verification methods as appropriate.

We will only use the personal information provided in your request to verify your identity or authorization to submit your request. To the extent possible, we will avoid requesting additional information from you for verification purposes. However, if we cannot verify your identity based on information we already have, we may request additional information from you to confirm your identity and for security or fraud prevention purposes. We will delete such additional information provided once we have completed your verification.

Other privacy rights

You can object to the processing of your personal information.

You may request that your personal information be corrected if it is incorrect or no longer relevant, or request that we restrict the processing of your information.

You may designate an authorized agent to make a request under the CCPA on your behalf. We may reject a request from an authorized agent who does not provide evidence that they have been validly authorized to act on your behalf in accordance with the CCPA.

You may request an opt-out of future sales or transfers of your personal information to third parties. Upon receipt of a request for an opt-out, we will act on it as soon as possible, but no later than fifteen (15) days from the date of the request.

To exercise these rights, you may contact us by emailing us at info@tolkee.com, or by referring to the contact information at the bottom of this document. If you have a complaint about how we process your data, we would like to hear from you.


15. DO RESIDENTS OF VIRGINIA HAVE SPECIFIC PRIVACY RIGHTS?

In Summary: Yes, if you are a Virginia resident, you may be granted certain rights regarding access to and use of your personal information.

Virginia CDPA Privacy Notice

In accordance with the Virginia Consumer Data Protection Act (CDPA):

"Consumer" means an individual who is a resident of the Commonwealth acting only in an individual or household context. This does not include individuals acting in a commercial or business context.

"Personal Data" means any information that is or could reasonably be associated with an identified or identifiable natural person. \'Personal Data' does not include anonymized data or publicly available information.

"Sale of personal data" means the exchange of personal data for monetary consideration.

If this definition of "consumer" applies to you, we must comply with certain rights and obligations with respect to your personal data.

TalkPal, Inc. sells personal data to third parties or processes personal data for targeted advertising. Please see the following section to learn how you can opt out of further sales or sharing of your personal data for the purposes of targeted advertising or profiling.

Exercise your rights granted under the Virginia CDPA.

Additional information about our data collection and sharing practices can be found in this privacy notice. and our Cookie Notice: https://tolkee.com/cookiepolicy .

You can opt out of having your personal information sold, targeted advertising or profiling by disabling cookies in your cookie preference settings. You may contact us by emailing us at info@tolkee.com, visiting https://tolkee.com/privacy-policy/ , or by referring to the contact information at the bottom of this document.

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Verification Process

We may ask you for additional information reasonably necessary to verify you and your consumer's request. If you are submitting your request through an Authorized Agent, we may need to collect additional information to verify your identity before processing your request.

Upon receipt of your request, we will respond without undue delay, but in all cases within forty-five (45) days of receipt. The response period may be extended once for forty-five (45) additional days if reasonably necessary. We will notify you of any such extension within the initial forty-five (45) day response period, together with the reason for the extension.

Right to Appeal

If we refuse to act on your request, we will notify you of our decision and the reasons for it. If you wish to appeal our decision, please email us at info@tolkee.com . Within sixty (60) days after we receive the appeal, we will notify you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may contact the Attorney General to file a grievance.


16. ARE WE MAKING UPDATES FOR THIS NOTIFICATION?

In summary: Yes, we will update this notice as necessary to comply with applicable laws.

We may update this privacy notice from time to time. The updated version will be labeled with an updated "Revised" date, and the updated version will take effect as soon as it is available. If we make material changes to this privacy notice, we may notify you either by posting notice of such changes in a prominent place or by sending you notice directly. We encourage you to review this privacy notice regularly to stay informed about how we protect your information.


17. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have any questions or comments about this notice, you can email us at info@tolkee.com


18. HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?

You have the right to request access to the personal information we collect from you, to change that information, or to have it deleted. To request to review, update or delete your personal information, please visit: https://tolkee.com/privacy-policy/